Frequently Asked Questions

We receive a lot of questions about Qube it. Everything from features, to functionality, to safety, and more. Here are the answers to some frequently asked questions. Still have questions? Contact us to learn more.

1. Can non-professionals purchase Qube it™?

Yes. Anyone can purchase Qube it. Whether you’re a business owner, a teacher, or just your average consumer, you can freely purchase Qube it for yourself.

2. Is there a limit on how many machines I can purchase?

There is no limit to how many machines you can purchase. Please contact customer service for information on our volume discounts.

3. Do you offer volume pricing?

There is special pricing for distributors. For more information, please contact us. For every 100 Qube it units sold, we will donate one to a women’s shelter.

4. Why can’t I stack items inside the Qube it™ chamber?

In order for UVC light to deactivate pathogens, it must be able to reach all surfaces of the object. When items are stacked, the UVC light won’t be able to reach every surface.

5. Why is UVC better for sterilization than UVA or UVB light?

UVC light is a disinfection method that uses short wavelength ultraviolet light to kill or inactivate microorganisms by destroying RNA and DNA and disrupting their ability to replicate.

UV Light comparison

6. Why does Qube it™ use a CFL bulb and not a LED bulb?

CFL bulbs produce high amounts of UVC light. This allows Qube it to produce a high level of UVC disinfection throughout the chamber with just 4 bulbs, which keeps the price economical. LED bulbs can be used effectively in small devices but would have required so many in a unit our size that it would not have been affordable.

7. Why is it important for a UV sterilizer to have 360 degree coverage?

UVC light must be able to see all surfaces in order to sterilize the item. That’s why we use reflective material and a quartz shelf that UVC light can pass through to ensure 360 degree coverage.

8. How long does the bulb last?

Eight thousand hours.

9. Can I replace a UVC bulb myself?

Yes. Please refer to manufacturer instructions to replace the UVC bulb.

10. Is Qube it™ easy to clean and maintain?

Yes, Qube it™ has hard smooth surfaces that make it easy to clean. The outside of the unit can be cleaned with regular household products. The inside of the cube self-sterilizes and only needs to be wiped down with a damp cloth to remove debris. Please refer to the Owners Manual for full cleaning instructions.

11. What type of indoor environment should Qube it™ be placed in?

Qube it™ should be kept in a room temperature area, away from any water sources.

12. What makes Qube it™ more effective in comparison to other UV disinfecting devices on the market?

Qube it is made of certified, safe parts. The UVC bulb is also certified and guaranteed to provide the UVC light it advertises. Qube it has reflective surfaces on the inside of the cube and a shelf that transmits UVC to ensure that the object gets 360 degree exposure to the light. It has a large interior that allows multiple objects to be cleaned at once.

The market has been flooded with uncertified UVC devices. Some of the UVC bulbs and devices on the market have been found to contain little or no UVC. Many the working devices rest the object being cleaned on a UVC blocking surface. This side will not end up being disinfected unless the user can reposition the item and take it through a second cycle.

13. Does it use or produce ozone?

No. Qube it provides highly effective surface disinfection without producing any harmful ozone.